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9th Aug, 2024 11:41 AM
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SDF is committed to improving the quality of their customer service based on the principles of Professional

In the long run, we cannot try to run forward without resting! As with the SDF monthly meeting, it is important to take some time to recharge, improve the relationship between management and team, as well as take time to review progress and achievements, share good experiences, and especially address the challenges that employees are facing, as well as recommend tips for job orientation from management to increase productivity, ensure quality and efficiency in participating in socio-economic issues.


At the monthly meeting on August 9th, 2024, the management of the SDF praised the hard work and dedication of the team at all levels who achieved the achievements of the 7 months in 2024. So far, the achievements of launching two new programs, the Partnership Platform and the Skills Matching Program, have been highly welcomed and supported by all stakeholders in skills development in Cambodia, as they have facilitated and accelerated the skills development of private sector employees.


At the same time, the meeting was discussed carefully in order to improve the current work process by focusing on fast, high quality customer service, speeding up the process of evaluating training proposals and quality training of training providers, and finding the main digital solutions that can facilitate and accelerate daily operations, reduce and eliminate the shortcomings of manual work (Manual Work/Human Error) and ensure high quality customer service with the principles of Professional, Agile and Digitalized that can meet the needs of SDF partners in a timely manner.


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